Are there situations where I can get a cash refund?Updated 2 hours ago
Our exchange-only policy does not apply in all cases. We do issue cash refunds when:
- A product or size is out of stock and we cannot fulfill your order
Note: Out-of-stock status does not apply to pre-order items delayed by manufacturing — those are not eligible for refunds.
If you believe you're owed a cash refund, email [email protected] with your order number.